Effective Date: [11/14/2024]

Premier Restoration Services values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and secure information about you when you interact with our website or services. By accessing our website or engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect information from you in the following ways:

• Personal Information: Information you provide directly, such as your name, email address, phone number, and any additional details you choose to share.
• Technical Information: Data such as IP addresses, browser types, device types, and other technical information collected through cookies and similar technologies.
• Service Information: Information specific to restoration services, such as service history, project details, and feedback.
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2. How We Use Your Information

We use the information we collect to:

1. Provide the restoration services you request.
2. Communicate with you about service details, scheduling, and updates.
3. Enhance the user experience on our website.
4. Send marketing and promotional materials, with your consent.
5. Comply with legal obligations and resolve disputes as necessary.

3. Advertising and Marketing

Premier Restoration Services uses third-party advertising platforms to promote our services. These platforms, including Google Ads, may collect data about your visits to our site and other websites to present you with relevant ads based on your interests.

We use cookies to track the effectiveness of our advertising campaigns and improve user experience. You may adjust your cookie preferences in your browser or opt-out of targeted advertising through resources provided by the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

4. Sharing Your Information

We may share your information with third parties under certain conditions:

• Service Providers: We may share data with trusted service providers who assist with scheduling, marketing, payment processing, and similar functions.
• Legal Compliance: We may disclose information as required by law or to protect our rights and the safety of others.
• Business Transactions: In the case of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
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5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. While we work to secure your data, please be aware that no security measures are completely infallible.

6. Your Privacy Choices

You have the right to:

1. Opt-out of receiving promotional emails by following the unsubscribe instructions in those messages.
2. Control cookies through your browser settings.
3. Request access to or deletion of your personal information by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on our website with the revised effective date.

8. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Premier Restoration Services

Phone: (252) 680-2380

Email: greg@prsrestorenc.com

Address: 127 North Queen Street, Kinston NC 28501